Even with most transactions frozen, this can be a good time to talk to customers, experts say. But retailers need to send the right message. Despite the surge of e-commerce …


Even with most transactions frozen, this can be a good time to talk to customers, experts say. But retailers need to send the right message. Despite the surge of e-commerce …

Coined in 2017 by the founder of China’s e-commerce giant Alibaba, Jack Ma, the concept of ‘new retail’ has proven to be revolutionary. Put simply, it’s about how the consumer’s shopping …

Ever since the start of the COVID-19 outbreak, Walmart WMT has been impressive. Walmart has waived April rent for its in-store tenants, it has speed rushed contactless payment systems into operation, installed …

Labour peer Andrew Adonis urges retailer to repay £585m government support package. Tesco has defended its decision to pay a £635m dividend while accepting a similar-sized tax break from the …

Amazon has stopped selling face masks, large-volume hand sanitizers, surgical gloves and facial shields to general consumers and is instead reserving these high-demand products for hospitals and government agencies, corralling …

In a normal time, financial people focus mostly on income statements and earnings, earnings, earnings. But when survival is at stake, they turn more to balance sheets. In layman’s terms: …

Stalled by coronavirus pandemic, American Dream rethinks its future and retail becomes an afterthought It is becoming even harder to call American Dream a megamall. Instead, the roughly 3 million-square-foot development that …

With the foodservice sector hit hard by the coronavirus pandemic, Texas grocer H-E-B is helping out local restaurants by selling their meals in its stores. Under a pilot program, H-E-B …

From Louis Vuitton’s live streams to Shanghai Fashion Week with Tmall. TikTok, Taobao, Shanghai Fashion Week online, LV’s Little Red Book, and other Chinese platforms showcased luxury items and earned …

Macy’s, Gap, Kohl’s and Neiman Marcus are together furloughing more than a quarter of a million retail workers nationwide as the impact of COVID-19 on the nation’s day-to-day economy both …