Welcome to the Virtual Library, a global press room with resources to ensure that you, our members, remain updated on the most important news. Staying informed in a rapidly changing industry is imperative for the continued success of your business.
Our resources, whether industry reports, press releases, surveys, or trend forecasts are continuously updated and easy to navigate, using our filtering system, to keep you updated on only what is interesting to you.
Our resources are categorized for efficiency, allowing users to find relevant information. Whether it is retail news, new openings in your area or location you are traveling to, or innovations in retail design, we have you covered with information.
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- Survey & Insights
Making The Retail Sector Covid-19 Secure
August 4, 2020
How to make sure your employees, the public and your business are protected as the retail industry re-opens and adapts to a ‘new normal’. Download PDF
Retailing in time of crisis #6
July 14, 2020
We have been living COVID-19 is just one of a number of macro trends that through a period of unprecedented change – the retail world of June 2020 is markedly different …
Retailing in time of crisis #5
June 23, 2020
Retailers around the world are facing their greatest-ever challenge as the COVID-19 pandemic grips every country. How are retailers in your country but also other regions of the world coping …
Rebooting Retail
June 22, 2020
How technology will shape the future of retail Technology is rewriting operating models across every sector of the economy, but nowhere do we feel this more in our day-to-day lives …
Building Resilient D2C Operations
June 16, 2020
On Thursday, June 4th, The Lead hosted a group of 9 CEOs from digital native brands for a virtual roundtable to discuss shared challenges brought on by the current crisis. Executives from …
Retailing in time of crisis #4
June 3, 2020
As the COVID-19 crisis continues, markets globally are beginning to emerge from lockdowns. For retailers looking to re-open and return to regular operations, the challenge is far from over. Demand will likely be suppressed …
The impact of Covid-19 on customer experience in retail
May 21, 2020
Why customer experience is key right now and how to make your business stand out. Download PDF
Retailing in time of crisis #3
May 12, 2020
The COVID-19 outbreak has led to unprecedented disruption for non-essential retail. Stores have been closed as lockdowns were put in place to keep people safe. Categories have declined 30-75% as …
Consumers Trend 2030
May 5, 2020
This year, we’re taking a bold approach with our predictions about the future of global consumer markets by incorporating seven key factors that drive consumer spending decisions: wellbeing, surroundings, technology, …
Kroger: A Blueprint for Businesses
April 29, 2020
As America’s grocer, Kroger have spent the past six weeks focused on actions to help slow the spread across our footprint of nearly 2,800 retail stores in 35 states. In every …