Welcome to the Virtual Library, a global press room with resources to ensure that you, our members, remain updated on the most important news. Staying informed in a rapidly changing industry is imperative for the continued success of your business.
Our resources, whether industry reports, press releases, surveys, or trend forecasts are continuously updated and easy to navigate, using our filtering system, to keep you updated on only what is interesting to you.
Our resources are categorized for efficiency, allowing users to find relevant information. Whether it is retail news, new openings in your area or location you are traveling to, or innovations in retail design, we have you covered with information.
- All
- Survey & Insights
Retailing in time of crisis #4
June 3, 2020
As the COVID-19 crisis continues, markets globally are beginning to emerge from lockdowns. For retailers looking to re-open and return to regular operations, the challenge is far from over. Demand will likely be suppressed …
The impact of Covid-19 on customer experience in retail
May 21, 2020
Why customer experience is key right now and how to make your business stand out. Download PDF
Retailing in time of crisis #3
May 12, 2020
The COVID-19 outbreak has led to unprecedented disruption for non-essential retail. Stores have been closed as lockdowns were put in place to keep people safe. Categories have declined 30-75% as …
Consumers Trend 2030
May 5, 2020
This year, we’re taking a bold approach with our predictions about the future of global consumer markets by incorporating seven key factors that drive consumer spending decisions: wellbeing, surroundings, technology, …
Kroger: A Blueprint for Businesses
April 29, 2020
As America’s grocer, Kroger have spent the past six weeks focused on actions to help slow the spread across our footprint of nearly 2,800 retail stores in 35 states. In every …
Retailing in a time of crisis #2
April 27, 2020
One thing is certain in this period of uncertainty: for grocery retailers, the COVID-19 outbreak will permanently transform the landscape in which they operate. Consumer behaviour is changing rapidly and radically. In …
Valuing Subscription-Based Businesses Using Publicly Disclosed Customer Data
April 27, 2020
The growth of subscription-based commerce has seen a change in the types of data firms report to external shareholders. More than ever before, companies are discussing and disclosing data on …
A post-corona world
April 9, 2020
The prospect of a pandemic has been well-known for many years, but no one could have predicted the exact timing or nature of the current crisis. That’s often the way …
Retailing in a time of crisis
April 9, 2020
It seems incredible that barely a month ago, retail’s focus continued to be around how to embrace the change being brought about by the digital revolution. And then came COVID-19 which …
Cross-Border E-Commerce Trends
March 25, 2020
The state of e-commerce is rapidly evolving and it has become increasingly challenging for retailers to keep pace with technological innovation and consumer expectations. To that end, commissioned a multi-market …