Welcome to the Virtual Library, a global press room with resources to ensure that you, our members, remain updated on the most important news. Staying informed in a rapidly changing industry is imperative for the continued success of your business.
Our resources, whether industry reports, press releases, surveys, or trend forecasts are continuously updated and easy to navigate, using our filtering system, to keep you updated on only what is interesting to you.
Our resources are categorized for efficiency, allowing users to find relevant information. Whether it is retail news, new openings in your area or location you are traveling to, or innovations in retail design, we have you covered with information.
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Grocery Tech Trends Study
April 16, 2021
A year of massive disruption has forced grocers to adjust operations, as well as their tech stacks, to keep pace with the digital leaders. The 5th Annual Grocery Tech Trends …
Retailing in a Time of Crisis | Covid-19: One year on
March 22, 2021
It seems hardly possible that 12 months have passed since the world began to shut down in response to the rapid spread of COVID-19. As the timeline on the following page reminds …
Voice Commerce Report 2020
February 9, 2021
This exclusive snapshot of the UK voice commerce landscape reveals not only what people are searching for and buying via voice, but also why they are now purchasing in this …
How are you rolling with today’s retail disruptions?
January 18, 2021
Retail faced seismic disruption in 2020. Ready or not, you and your consumers had to leap to digital. But change is nothing new for retailers. The key is how quickly …
The impact of COVID-19 on holiday shopping
January 18, 2021
The sudden sweep of COVID-19 took most retailers by surprise, exposing massive weakness in their infrastructure and abilities to quickly adapt and scale to demands. Download PDF
The 2020 McKinsey Global Payments Report
January 12, 2021
The public health crisis triggered by COVID-19 has had an impact on nearly all aspects of daily life for people across the globe, and has put the world economy on …
Retailing in time of crisis – end of year edition
December 14, 2020
The big retail story of 2020 has without doubt been the massive acceleration of the move to online as locked-down consumers around the world turned to digital channels. But looking …
The Retail World 2020
October 14, 2020
Last month the World Retail Congress was finally able to meet. Unfortunately it wasn’t a physical meeting but like much else today, the industry was able to come together virtually. World Retail Congress Connected proved …
Retailing in time of crisis #7
August 25, 2020
COVID-19 will be remembered as a catalyst for change in organizations across the retail industry. Seemingly overnight, retailers have been forced to abandon familiar ways of working and overhaul typical operating models. Retailers dubbed …
Making The Retail Sector Covid-19 Secure
August 4, 2020
How to make sure your employees, the public and your business are protected as the retail industry re-opens and adapts to a ‘new normal’. Download PDF