Welcome to the Virtual Library, a global press room with resources to ensure that you, our members, remain updated on the most important news. Staying informed in a rapidly changing industry is imperative for the continued success of your business.
Our resources, whether industry reports, press releases, surveys, or trend forecasts are continuously updated and easy to navigate, using our filtering system, to keep you updated on only what is interesting to you.
Our resources are categorized for efficiency, allowing users to find relevant information. Whether it is retail news, new openings in your area or location you are traveling to, or innovations in retail design, we have you covered with information.
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Voice Commerce Report 2020
February 9, 2021
This exclusive snapshot of the UK voice commerce landscape reveals not only what people are searching for and buying via voice, but also why they are now purchasing in this …
How are you rolling with today’s retail disruptions?
January 18, 2021
Retail faced seismic disruption in 2020. Ready or not, you and your consumers had to leap to digital. But change is nothing new for retailers. The key is how quickly …
The impact of COVID-19 on holiday shopping
January 18, 2021
The sudden sweep of COVID-19 took most retailers by surprise, exposing massive weakness in their infrastructure and abilities to quickly adapt and scale to demands. Download PDF
The 2020 McKinsey Global Payments Report
January 12, 2021
The public health crisis triggered by COVID-19 has had an impact on nearly all aspects of daily life for people across the globe, and has put the world economy on …
Retailing in time of crisis – end of year edition
December 14, 2020
The big retail story of 2020 has without doubt been the massive acceleration of the move to online as locked-down consumers around the world turned to digital channels. But looking …
The Retail World 2020
October 14, 2020
Last month the World Retail Congress was finally able to meet. Unfortunately it wasn’t a physical meeting but like much else today, the industry was able to come together virtually. World Retail Congress Connected proved …
Retailing in time of crisis #7
August 25, 2020
COVID-19 will be remembered as a catalyst for change in organizations across the retail industry. Seemingly overnight, retailers have been forced to abandon familiar ways of working and overhaul typical operating models. Retailers dubbed …
Making The Retail Sector Covid-19 Secure
August 4, 2020
How to make sure your employees, the public and your business are protected as the retail industry re-opens and adapts to a ‘new normal’. Download PDF
Retailing in time of crisis #6
July 14, 2020
We have been living COVID-19 is just one of a number of macro trends that through a period of unprecedented change – the retail world of June 2020 is markedly different …
Retailing in time of crisis #5
June 23, 2020
Retailers around the world are facing their greatest-ever challenge as the COVID-19 pandemic grips every country. How are retailers in your country but also other regions of the world coping …