Retail Tours, one of our most popular services, will take you and your employees, partners and customers around Europe to discover its three most innovative capitals: Milan, Paris and London. Our tours are meticulously curated and carefully planned by region and category, to allow participants to immerse themselves in each store’s customer experience and journey.

Each tour will show you how cutting edge retailers are maximizing store design and enhancing customer service to inspire shoppers while keeping up with technology and shopping behavior changes.

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