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Survey & Insights

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  • Survey & Insights
22 August

How to Design a Return Policy

  • Categories Survey & Insights
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Return policies are offered by retailers to help reduce customer risk and act as an incentive for product purchase. Post purchase, if the consumer changes their mind, then the product …

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22 August

Innovation In Consumer And Retail: What Drives Disruption

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One of the biggest sectors of the economy today is going through massive disruption through innovation. This isn‚Äôt something to be taken lightly. I don‚Äôt mean banking and fintech; it‚Äôs …

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22 August

Consumer And Retail Innovation: Where Investors Look For Innovation

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How many of these ring a bell? SuperZoo, Cosmoprof, HBA, Natural Products Expo West, Natural Products Expo East, Fancy Food Show,Global Pet Expo, Outdoor Retailer. Unless you‚Äôre a consumer investor, entrepreneur or retailer, you‚Äôre likely spared from …

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02 August

Brand Intimacy Report

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Brand Intimacy is about building strong bonds. It factors in reciprocity and emotion as keydrivers in decision making and behavior. This new paradigm better reflects how we access, learn about,choose, …

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01 August

From Online to In-Store

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25 July

2016 Global Retail Development Index

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18 July

Macy’s, Home Depot, Best Buy Tops In Brand Equity

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In terms of quality, familiarity and purchase consideration, the latest Harris Poll EquiTrend survey puts Macy‚Äôs at the top of the department store pile, the Home Depot king of hardware, …

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15 July

Spotlight: Japanese Retail

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08 July

U.S. Grocery Shopper Trends 2016

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FMI has been tracking the trends of grocery shoppers in the U.S. for more than four decades, taking note of where they shop, how they shop and what issues are …

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15 June

SPOTLIGHT: Shoptalk Conference 2016

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The Rise of Autonomous Voice Agents in Retail
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