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Survey & Insights

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  • Survey & Insights
16 November

The Big Book of Customer Insight, Data & Analytics

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15 November

Spotlight: Shanghai Emerging Retail

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Shanghai retail is exhibiting the best of the intersection of East and West. Retailers are using the store environment as an experiential art gallery, where products are displayed alongside kinetic …

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27 October

Virtual Library

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With so much changing and so quickly, its essential to always stay informed. Our press release makes staying up-to-date easy, so you can focus on what‚Äôs important ‚Äì managing your business. Our …

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18 October

Spotlight: Seasonal Merchandising

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Welcome to the GRA Spotlight. A quick highlight of where we have been or what we have seen.  This month: Seasonal Influences Most in the retail sector automatically think of …

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05 October

Retail Customer Experience 2016 Top 100

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Welcome to Retail Customer Experience‚Äôs 2016 Top 100 report, with insight on which retailers (online, brick-and-mortar and omnichannel players) are doing thejob when it comes to providing a robust and …

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14 September

Spotlight: New York Retail

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Welcome to the GRA Spotlight. A quick highlight of where we have been or what we have seen.  This month: New York City. Here are the top 10 innovative retail …

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05 September

Michio Kaku on “perfect capitalism” and the future of commerce

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What does the future hold? Not many people can answer that question.Dr. Michio Kaku‚Ää‚Äî‚Ääa bestselling author and celebrated futurist who co-founded String Theory‚Ää‚Äî‚Äämight know a thing or two. In advance …

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26 August

Gen Z most open to mobile marketing

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When it comes to mobile ads on your smartphone, marketers have an array of options that they can use to motivate consumers to take action (such as purchasing a product …

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22 August

Building an Insights Engine

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Operational skill used to confer long-term advantage. If you had leaner manufacturing, made higher-quality products, or had superior distribution, you could outrun competitors. But today those capabilities are table stakes. …

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22 August

How to Design a Return Policy

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Return policies are offered by retailers to help reduce customer risk and act as an incentive for product purchase. Post purchase, if the consumer changes their mind, then the product …

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How Multimodal AI Is Redefining the Future of Grocery Shopping
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