Last month the broader retail world applauded two of the nation’s largest drugstore chains when they moved women into senior management roles. The gender divide rooted in the tradition of …
For a glimpse of the future, go to Showfields, which has a four-storey department store in the Lower East Side of Manhattan. These being plague years, you can take a …
I was born in 1995. If you ask some, I am a member of Generation Z. Others will say that I am more of a millennial. No wonder I’ve always …
Anyone who doubts shoppers’ willingness to visit stores in-person should drop by their local Ikea on a Saturday. Yesterday, the Swedish furniture retailer announced that massive demand for home furnishings …
Sales continue to climb month by month in e-commerce grocery, with the latest numbers in June amounting to $7.2 billion in U.S. online grocery sales, a 9% bump over May. …
The ‘future’ – a word that perhaps doesn’t sit too comfortably in retail at the moment. For so many retail brands, the future looks extremely uncertain, and for many others, …
Despite the adverse impact of the COVID-19 pandemic on retail, a revival of China’s consumer market is to be expected after such a difficult period. Triggered by the pandemic, technology …
DURING THE early days of the covid-19 pandemic, American shoppers raided the aisles of supermarkets and pharmacies as if they were preparing for the apocalypse. Retailers such as Costco and …
The grocery segment is one of the hottest in the retail industry. Once considered a laggard, grocers have caught up with the leaders and continue to earmark large investments to redefine the customer experience and infuse the path to purchase with new digital capabilities. Overall, Walmart and Kroger remained the top leaders in the US grocery market in 2019, with a combined market share of roughly 30%, which is largely unchanged since 2017, according to UBS. But hard discounters are expected to ramp up pricing pressure this year by aggressively opening new stores, while regional chains continue to gain market share. And grocers can only wait and see what else Amazon has in store for 2020, having just opened its first, full-size, cashierless Amazon Go Grocery store in February. There is still room for smaller grocery chains to thrive, but as we learned from the recent bankruptcy declarations of Earth Fare, Lucky’s Market and Fairway, organic and local are table stakes now and not a source of growth. Grocery retailers are investing heavily in digital capabilities and beefing up their tech firepower with robotic technologies, artificial intelligence, computer vision, inventory management, mobile experiences and more. Meanwhile, fast free delivery and improved click-and-collect experiences are reshaping how consumers shop for groceries. Smaller chains must be savvy in their investments if they intend to keep up with the national powerhouses, or at least capture a respectable share of the $678 billion grocery market. 42% Grocery retailers said staying current with technology is a key concern keeping them up at night. Grocers report 17% of total sales today can be attributed to digital efforts. This success has led grocers to expand deployment of next-gen digital experiences and technologies Source: RIS News
The report examines how brands have placed the customer at the center of their strategies, offering new tools and experiences to grown the engagement…By Alliance Data