Cashierless retail is entering a new stage of development. The first wave was defined largely by highly publicised experiments such as Amazon Go, where computer vision and sensor-heavy stores demonstrated …
Retail shelves are no longer static fixtures designed only to display products and prices. Across grocery and mass retail, shelves are increasingly being connected to digital systems capable of updating …
Retail is increasingly shifting away from traditional shopping behaviour toward an infrastructure model centred on speed, availability and convenience. Across grocery, e-commerce and convenience retail, major retailers are investing heavily …
Retail is entering a new phase, one where the most important shift is not in products, pricing or even channels, but in decision-making itself. For years, technology has influenced what …
Retail is undergoing a structural shift, not driven by hype, but by measurable changes in consumer behaviour and business models. Increasingly, retailers are not just selling products; they are building …
Retail has always been about knowing the customer. But in 2026, that knowledge has reached unprecedented depth. Powered by artificial intelligence, brands can now anticipate preferences, predict behaviour and personalise …
Retail innovation has historically focused on discovery, merchandising and checkout. However, a growing share of investment and innovation is now shifting beyond the point of purchase. Post-purchase technology – tools …
Retail competition has traditionally been defined by access to inventory, pricing power and brand positioning. While these factors remain important, a quieter shift is underway, one that is changing how …
For years, product returns have been treated as an unavoidable cost of doing business in retail. That framing is no longer accurate. Returns are now one of the fastest-growing and …
From Retailer to Media Company Retail is no longer just about selling products. It is increasingly about monetising attention, data and digital real estate. Over the past few years, Retail …