Retail is undergoing a structural shift, not driven by hype, but by measurable changes in consumer behaviour and business models. Increasingly, retailers are not just selling products; they are building …
Retail has always been about knowing the customer. But in 2026, that knowledge has reached unprecedented depth. Powered by artificial intelligence, brands can now anticipate preferences, predict behaviour and personalise …
Retail innovation has historically focused on discovery, merchandising and checkout. However, a growing share of investment and innovation is now shifting beyond the point of purchase. Post-purchase technology – tools …
Retail competition has traditionally been defined by access to inventory, pricing power and brand positioning. While these factors remain important, a quieter shift is underway, one that is changing how …
For years, product returns have been treated as an unavoidable cost of doing business in retail. That framing is no longer accurate. Returns are now one of the fastest-growing and …
From Retailer to Media Company Retail is no longer just about selling products. It is increasingly about monetising attention, data and digital real estate. Over the past few years, Retail …
One of the most significant developments in retail this month is the decision by Associated British Foods to separate its fashion business, Primark, from the rest of the group. The …
At first glance, the latest retail data points to a resilient consumer. In March 2026, U.S. retail sales rose 1.7% month-on-month, marking the strongest increase in over three years. On …
At NVIDIA GTC 2026, the fashion industry reached a “culture-tech inflection point.” Through a flagship project titled “The Machine Muses: AI in Fashion,” NVIDIA and the Fashion Innovation Agency debuted …
In the mass-market retail sector, technology is loud. It is defined by glowing kiosks, digital signage and high-fructose “wow” moments. However, as we move into the second quarter of 2026, …