Chat bots are the new black, sweeping all before them in an increasingly connected and online world. And as e-commerce consumers become more comfortable interacting with machines online, chat bots will …
New technologies continue to reshape retail in interesting and unexpected ways. For example, the phrase “conversational commerce” was fairly unknown in retail entering 2016, but throughout last year, the sector …

From custom lipstick to custom fragrance, makers of bespoke beauty products are having a moment thanks to an increasingly tech-savvy customer base. One of those companies is MatchCo, a Santa Monica, Calif.-based startup that …
Amazon.com Inc. and India’s Flipkart Online Services Pvt have walked away from talks to acquire Dubai-based Souq.com after disagreeing over price, according to two people with knowledge of the matter. The e-commerce business …
The Seattle-based coffee chain’s shares fell 7.5 per cent last year, as investors warily eyed a deceleration in same-store sales from the first half to the second. The announcement last …

Kohl’s Corp. has found loyalty to be “the most important differentiator for us in the marketplace,” said CEO Kevin Mansell, and this loyalty is being driven by technology. For the …
Tired of the long lines at your local Walmart checkout counter? Long lines can be a real challenge sometimes, especially if you’re in a hurry and you just want to grab a …
The Alphabet Inc. unit on Wednesday introduced two new retail partnerships, with BMW and Gap Inc., deploying its 3D-scanning project called Tango. The technology uses cameras and sensors in mobile …
Lately, Victoria’s Secret has been all over China’s digital space. Its fashion show in Paris was a trending topic on microblogging platform Weibo last week. That’s partly because it used …
Italian fashion house Prada is further traversing the fluid identities of La Femme et L’Homme fragrances in a virtual reality application. Surrounding its new fragrance launch, La Femme Prada for …
