The traditional retail loyalty model characterized by rigid “Bronze, Silver, Gold” tiers and the slow accumulation of points is being dismantled. Replacing it is a high-velocity, data-driven approach known as …


The traditional retail loyalty model characterized by rigid “Bronze, Silver, Gold” tiers and the slow accumulation of points is being dismantled. Replacing it is a high-velocity, data-driven approach known as …

As of April 2026, sustainability in retail has officially transitioned from a voluntary marketing choice to a high-stakes legal requirement. The central driver of this shift is the EU’s Ecodesign …

The retail landscape of 2026 is currently navigating the most significant overhaul in product identification since the 1970s. As the industry marches toward the global GS1 Sunrise 2027 milestone, the …

For the better part of the last decade, retail technology has been driven by ambition. Every new tool promised better personalization, faster delivery or smarter operations. But in 2026, the …

Self-checkout has been positioned as the future of in-store retail. It promised efficiency, lower labor costs and faster throughput. And for a while, retailers scaled it aggressively. But in 2025 …

Retail isn’t just being influenced by AI anymore, it’s starting to be shaped and in some cases executed by it. What’s emerging is agentic commerce: a model where AI doesn’t …

In a UK first, Morrisons is testing out Simbe’s Tally in-store shelf scanning robot. Thanks to Toby Pickard, Retail Futures Senior Partner at IGD, and a member of the judging …

Macy’s has named a new chief marketing officer, tapping Sharon Otterman for the role. Otterman will be spearheading the company’s strategic marketing, brand activations, content planning, visual merchandising, media strategy, …

Google’s AI-powered Search Generative Experience (SGE) is behind a bunch of new shopping features that aim to help users find niche or otherwise unique products for a friend or themselves. …

Located in Verona, the Tuday Prendi & Vai location was inaugurated on Wednesday 8th November, offering a shopping experience with no queues, or self-scanning or checkout processes. Sensei, whose autonomous …