Under Howard Schulz’s leadership, Starbucks was central to the transformation of the coffee shop industry, growing from 17 stores in 1987 to over 30,000 today. Data technology has been at …
With flagships standing increasingly empty, brands are looking to marry the best of all worlds in digitally enabled, small-format stores that reflect their neighbourhoods. For most of last year we …
Ertugrul Elmas reckoned that a career designing fabrics would be a safe bet. Trends come and go but people always need trousers. He failed to appreciate that clothes could be …
In 1778 Debenhams opened its first shop in London and over the centuries its department stores grew to become a staple of the high street. Fast forward 242 years and …
Staying relevant has never been harder, given the rapid pace of innovation, driven by the number and variety of new technologies and, not to mention, the global pandemic that created …
Amazon introduced a new tool for companies looking to build a branded voice assistant on Friday called Alexa Custom Assistant. As the name suggests, the conversational AI platform supports creating …
At least once a day, Ryan Mulvany posts a video roundup of daily deals he stumbles across on Amazon. Mulvany, who goes by the username @Amazonoholic, fills his TikTok page …
After testing it in several international markets in the past year, Ikea’s U.S. app is finally here. The furniture retailer, which first announced plans to update its app strategy at …
Very.co.uk has reported its best ever Christmas trading period after retail sales climbed by 25.2% in the seven weeks to 25 December. The company said some of its best performing …
Consumers may be getting an unexpected response from retailers when they attempt to return an item. According to a report by The Wall Street Journal, Amazon, Walmart and other companies …