Top 100 Retail Customer Experience

Welcome to Retail Customer Experience’s 2016 Top 100 report, with insight on which retailers (online, brick-and-mortar and omnichannel players) are doing the job when it comes to providing a robust and rewarding customer experience.

This year, they tweaked a poll questions and included inquiries regarding mobile retail activity by consumers. They also revamped the format to put a concise spotlight on the top 25 retailers garnering praise across the four categories.

By Retail Customer Experience.com