If you’re hearing a lot of chatter about artificial intelligence in your local coworking space, gym, or bar this week, it’s probably in the context of conversational chatbot ChatGPT. But …
If you step into a Sephora store a week from today, you’ll be greeted by a display plastered in a familiar shade of millennial pink. Glossier has finally landed at …
Covid spurred more people to order food out, making delivery workers busier than ever. So Chick-fil-A has built a break room for those in New York City that will be …
Chipotle Mexican Grill is launching a new spinoff, called Farmesa Fresh Eatery, in a California ghost kitchen. It’s the latest attempt by the burrito chain to branch out into new …
In the months since Starbucks first announced its Web3 loyalty program, Odyssey, the project has been hailed as evidence that major brands are recognizing the mainstream value and potential for …
The trend: Retailers are looking for ways to implement generative AI in their organizations. Carrefour is experimenting with Chat-GPT and generative AI to create videos answering common customer questions, such …
Many businesses are committing to stronger diversity and inclusion initiatives via employee programmes, corporate donations and increased representation. This report explores how e-commerce strategies can uphold D&I commitments by building …
McDonald’s new test restaurant near Fort Worth, Texas could be the future of fast-food operators: Instead of human workers handing you a bag at the drive-thru, an automatic conveyer belt …
The placement of Blue Bottle Coffee’s Kobe Hankyu café on the ground floor of a department store creates a more holistic retail experience. Keji Ashizawa Design transformed a section of …
Less than five years ago, Boston online retailer Wayfair was expanding like crazy, hiring hundreds of new staff a month and moving into new spaces, such as the massive Boylston …