Technology, the greatest differentiator in the retail industry

Retailers and brands are embracing technology in a big way to drive a seamless user experience in an effort to blend in with the increasingly digital world and provide convenience and benefits to the consumer. Indian Retail Industry’s top C/Os and CTOs, the visionaries responsible for the technological direction any organisation takes, share their thoughts on the future of retail technology, their focus points as well as the challenges they face while implementing them. Source Image Retail