In the 1980s, a new type of specialty retail chain started to emerge: “category killers.” The stores’ powerhouse business model was aimed at giving shoppers access to every different size, …
Data from the technology’s initial introduction of the smart lockers into B&Q’s Cardiff store shows a significant improvement in customer experience, with NPS scores for the store increasing by 9.1% …
After months of speculation, housewares retailer Bed Bath & Beyond has filed a bankruptcy petition, after years of net losses and changing consumer habits. The company announced Sunday that it …
At a time when retail is undergoing digital transformation, the beauty sector is defying the odds by continuing to invest in inspirational physical storefronts. Moving forward, experiential retail will play …
With its first nationwide empties program, dubbed Beauty (Re)Purposed, Sephora is hoping to reduce the amount of hard-to-recycle packaging waste going to landfill. As of May, more than 600 Sephora …
Tiffany & Co.’s newly renovated flagship is finally ready for its close-up. The luxury jeweler just announced that it will reopen its New York City store at 727 Fifth Avenue …
Combining the brand’s Italian heritage with Chengdu’s natural landscape, Gucci’s Chengdu store demonstrates AI’s potential for immersive retail. AI-generated imagery adorns the walls of Gucci’s Chengdu, China, outpost designed by …
Clinique is launching digital laboratory Clinique Lab, an all-immersive, multi-sensory gamified experience that combines retail with edutainment. Having created custom avatars, users can explore different zones including a museum spotlighting …
OpenAI’s release of ChatGPT for public users at the end of November 2022 turned out to be an extraordinary event. For the first time, anybody in the world could experiment …
BOSS is taking a bold step into the Metaverse on the heels of a critically acclaimed Spring/Summer 2023 Fashion Show in Miami. This Metaverse Fashion Week, BOSS fans can dive into …