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Survey & Insights

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  • Customer Experience Trends 2018

Customer Experience Trends 2018

  • Categories Survey & Insights
  • Date August 29, 2018
  • Comments 0 comment

How should we assess conversational marketing in 2017? This white paper is a compilation of 2018 customer experience and marketing trends, best practices, sectorial key figures and success stories of businesses which have implemented an efficient conversational marketing strategy in 2017. 

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