Consumers weigh in on the top brands including brick-n-mortar, online and overall customer experience.
Welcome to the GRA Spotlight. A quick highlight of where we have been or what we have seen. This month: New York City
Many retailers that have experienced the impact of omnichannel technology, including the highly disruptive effects of mobile devices, have already taken advantage of these types of opportunities. Their big
challenge now is to make physical stores into vibrant, highly connected “players” in the consumer’s radically reshaped shopping journey.
By iQmetrix
In November 2013, Accenture and hybris software, an SAP company, commissioned Forrester Consulting to identify the challenges and obstacles that middle- and large-market multi-channel retailers face when deploying a successful omni-channel commerce strategy. The study was designed to highlight disconnects between retailer omni-channel
tactics and consumer requirements; it was also designed to help retailers build a deeper understanding of the business case and framework for investing in omni-channel initiatives.
In the search for a better understanding of the transition towards an omnichannel approach to retail sales execution and fulfilment, UPS commissioned the UPS Pulse of the Omni-channel Retailer survey (2016) covering Belgium,France, Germany, Italy, the Netherlands, Spain, and the UK.
Travel retail is becoming a meaningful part of local culture is the biggest challenge. From VMSD
More than simply a trend, pop-up shops are leveraging experiential retail in new ways, giving retailers a platform to take their brands to the next level. From VMSD
Level Kids delivers a top-tier experience for children’s retail using sensory elements to create a memorable journey. From VMSD
Groceries and supermarkets are exciting customers with in-store demonstrations, while also promoting fresh food and take-home options in marketplace-inspired environs. From VMSD
Defined by a selection of high-end retail shops, the upscale Soho Mall is anchored by the sparkling new Felix B. Maduro, a four-level department store occupying the 120-store luxury mall’s upper levels. From VMSD