Technology has already revolutionised the way that global fashion companies do business. The Covid-19 pandemic further cemented the pivotal role technology plays in the industry, accelerating e-commerce adoption among consumers and further embedding digital tools in …
The Congress programme brought together experts from global economics and some of the world’s leading retail industry experts on day one who all delivered a sobering summary of the macroeconomic background which now looks …
The pandemic and changing consumer preferences have fundamentally altered the payments & commerce ecosystem, and retailers and brands will need to adapt to retain fickle consumers. Not to mention, consumers are likely to spend …
The report aims to gain a greater understanding of how the overarching marketing tactics and strategies are shaping results from upper-funnel brand awareness to lower-funnel performance and conversion metrics within …
Consumers are increasingly pushing for sustainable business practices in retail, driving businesses to reassess what they produce — and how. From ingredient upcycling to plastic alternatives to smart trash cans, we look at the technologies placing …
This White Paper on the impact of the global pandemic and subsequent lockdowns from the first half of 2020 on department stores was finalised at the end of October 2020. …
“Department stores are decathletes”: This sentence fully explains the challenges embedded at the very core of any department store in the world: their model concentrates a vast array of complex activities, …
Consumers continue to prioritize last mile fulfillment speed and convenience, accelerating the need for retailers and ecommerce brands to deliver faster, more efficiently and cost effectively. Hyperlocal fulfillment models are also in …
As 2021 draws to a close, there is a horrible sense of history repeating itself. Just as 2020 ended with the arrival of a new COVID-19 variant that saw renewed lockdowns and …
The ecommerce boom of 2020 brought millions of new shoppers to digital platforms, and that growth trajectory continued into 2021. For many retailers, the past year was spent catching up …