This report has therefore invited a wide range of retailers, industry representatives and experts to contribute commentaries on what is happening in their countries and to their businesses. We asked …
With a constant shift in customer preferences and shopping be- haviors, keeping up with e-com- merce trends is no more an option but a necessity. The rise in digital literacy, …
We study the impact of the COVID-19 pandemic on customer purchasing behavior in the restaurant delivery category in the United States and, particularly, the extent to which pandemic-driven shocks to …
This study is the second volume of Bluebell Group’s Asia Lifestyle Consumer Profile. Based on an Asia-wide survey covering 2,100 premium lifestyle consumers across 6 markets, we present insights into evolving sentiments and trends shaping …
In the past 24 months, food retailers’ sales have reached unprecedented levels, owing to restrictions on consumers’ movements during the COVID-19 pandemic. This trend began to reverse course in 2021, …
The consumers of today are not the consumers of yesterday and they are not the consumers of tomorrow. In a world where the only constant is constant change, being able …
94% of the top European ecommerce businesses we analysed had at least five basic errors in their checkout, adding unnecessary friction for customers. Close to 40% of European customers we surveyed said …
Shoptalk is where thousands of industry changemakers come together to create the future of retail. Shoptalk 2022 covered the latest technologies, trends and business models and the rapid transformation of what consumers …
It feels rather ‘retro’ to be introducing a report whose overarching theme continues to focus on the profound impact of the digitisation of the Retail industry. But while this theme may be …
Technology has already revolutionised the way that global fashion companies do business. The Covid-19 pandemic further cemented the pivotal role technology plays in the industry, accelerating e-commerce adoption among consumers and further embedding digital tools in …