The COVID-19 outbreak has led to unprecedented disruption for non-essential retail. Stores have been closed as lockdowns were put in place to keep people safe. Categories have declined 30-75% as …
This year, we’re taking a bold approach with our predictions about the future of global consumer markets by incorporating seven key factors that drive consumer spending decisions: wellbeing, surroundings, technology, …
As America’s grocer, Kroger have spent the past six weeks focused on actions to help slow the spread across our footprint of nearly 2,800 retail stores in 35 states. In every …
One thing is certain in this period of uncertainty: for grocery retailers, the COVID-19 outbreak will permanently transform the landscape in which they operate. Consumer behaviour is changing rapidly and radically. In …
The growth of subscription-based commerce has seen a change in the types of data firms report to external shareholders. More than ever before, companies are discussing and disclosing data on …
The prospect of a pandemic has been well-known for many years, but no one could have predicted the exact timing or nature of the current crisis. That’s often the way …
It seems incredible that barely a month ago, retail’s focus continued to be around how to embrace the change being brought about by the digital revolution. And then came COVID-19 which …
The state of e-commerce is rapidly evolving and it has become increasingly challenging for retailers to keep pace with technological innovation and consumer expectations. To that end, commissioned a multi-market …
During the pandemic, after a panic period with extremely high volumes, several activities will be in the “Pause” mode. How difficult this period might be, the preparation of the post …
The 2020 NRF Innovation Lab features 50+ of the most groundbreaking retail technologies.