Customer expedience counts for everything in retailing. Two separate studies – from Calabrio and Fujitsu – examine the omnichannel experience and discover why shoppers would pick Amazon or eBay first if they had a physical store. From Internet Retailing
The largest franchise chains are primarily restaurants because it’s become a vital part of the American economy and it’s in demand. From Franchising USA
Valextra’s pop-up shop departs from closed-off conventions. From Frame
Aesop cohabits with a neighbourhood institution in Manhattan. From Frame
ACNE gets more concrete with its site-specific references. From Frame
The in-home delivery test is a’natural evolution’of Walmart’s efforts to save customers money and time. From Food Business News
Those discounters and conventional retailers are increasing friction in consumer packaged goods products, something that doesn’t impact Sprouts stores, which emphasize organic foods, produce and fresh perimeter. From Food Business News
As Amazon looms, physical stores are dukmg it out to be the grocer of the future. From Fast Company
Smartphones are revolutionizing the way consumers shop for products, and marketers ust deliver sites and content that make the channel effortless to use. From ER Magazine
Since the launch of the iPhone in 2007, mobile technology has disrupted the marketing and advertising world in ways that no one could have predicted just 10 years ago. From ER Magazine