94% of the top European ecommerce businesses we analysed had at least five basic errors in their checkout, adding unnecessary friction for customers. Close to 40% of European customers we surveyed said …
Shoptalk is where thousands of industry changemakers come together to create the future of retail. Shoptalk 2022 covered the latest technologies, trends and business models and the rapid transformation of what consumers …
It feels rather ‘retro’ to be introducing a report whose overarching theme continues to focus on the profound impact of the digitisation of the Retail industry. But while this theme may be …
Technology has already revolutionised the way that global fashion companies do business. The Covid-19 pandemic further cemented the pivotal role technology plays in the industry, accelerating e-commerce adoption among consumers and further embedding digital tools in …
The Congress programme brought together experts from global economics and some of the world’s leading retail industry experts on day one who all delivered a sobering summary of the macroeconomic background which now looks …
The pandemic and changing consumer preferences have fundamentally altered the payments & commerce ecosystem, and retailers and brands will need to adapt to retain fickle consumers. Not to mention, consumers are likely to spend …
The report aims to gain a greater understanding of how the overarching marketing tactics and strategies are shaping results from upper-funnel brand awareness to lower-funnel performance and conversion metrics within …
Consumers are increasingly pushing for sustainable business practices in retail, driving businesses to reassess what they produce — and how. From ingredient upcycling to plastic alternatives to smart trash cans, we look at the technologies placing …
This White Paper on the impact of the global pandemic and subsequent lockdowns from the first half of 2020 on department stores was finalised at the end of October 2020. …
“Department stores are decathletes”: This sentence fully explains the challenges embedded at the very core of any department store in the world: their model concentrates a vast array of complex activities, …