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Year: 2018

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  • 2018 Archives
29 March

Experience matters

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Customer centric organisations are turning their focus on transforming the in-store experience. From Storai

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29 March

Customer centricity pays

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The world’s top ranked retailers are all customer centric. And their customers have rewarded them with loyalty and more business. From Storai

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29 March

Customer centricity 2.0

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Today, it is all about sensing consumer demand at a granular level in real-time and aligning all functions to seamlessly meet it. From Storai

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29 March

10 must-know consumer behavior trends

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Understand the memes that will influence various businesses in 2018 to be more relevant to today’s consumers. From Storai

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29 March

On-demand retail

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Before Amazon founder Jeff Bezos bought whole foods, online retailer Indochino went the clicks-to-bricks route years earlier and is now opening stores at a record pace. From Retail Leader

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29 March

Lighting the way

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How Walmart reduced energy costs by $100 million and fueled sales growth in the process. From Retail Leader

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29 March

Growth done right

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Fresh Thyme Farmers Market CEO Chris Sher-rell has earned a reputation as a retail industry innovator and someone willing to go against the grain. From Retail Leader

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29 March

Going vertical

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CVS Health’s pending acquisition of Aetna is an example of the type of bold action and long-term thinking required to execute a business model transformation. From Retail Leader

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29 March

Battle of the retail bots

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The rise of chatbots and conversational al are ushering in a new era of digitally enabled commerce. From Retail Leader

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29 March

9 trends affecting your future

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An image of babies scooting across the floor toward an unknown des-ktination is the perfect metaphor for the state of the retail industry. From Retail Leader

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