Insights from a report on customer loyalty in the context of Indian Retail. From Storai
Customer Centricity is all about adding value through listening to consumers and giving them what they want. From Storai
Customer centric organisations are turning their focus on transforming the in-store experience. From Storai
The world’s top ranked retailers are all customer centric. And their customers have rewarded them with loyalty and more business. From Storai
Today, it is all about sensing consumer demand at a granular level in real-time and aligning all functions to seamlessly meet it. From Storai
Understand the memes that will influence various businesses in 2018 to be more relevant to today’s consumers. From Storai
Before Amazon founder Jeff Bezos bought whole foods, online retailer Indochino went the clicks-to-bricks route years earlier and is now opening stores at a record pace. From Retail Leader
How Walmart reduced energy costs by $100 million and fueled sales growth in the process. From Retail Leader
Fresh Thyme Farmers Market CEO Chris Sher-rell has earned a reputation as a retail industry innovator and someone willing to go against the grain. From Retail Leader
CVS Health’s pending acquisition of Aetna is an example of the type of bold action and long-term thinking required to execute a business model transformation. From Retail Leader