What is great customer service? – Bob Phibbs
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About this video: Retail Expert Bob Phibbs investigates the critical role of Customer Service in order to find a fresh approach to your shopper….
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Shopping Experience for Sales and Customer Loyalty
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About this video: Anne Marie Luthro is a shopper insights consultant and Principal at AML Insights. She has a wealth of experiences in categories…
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Visual Merchandising: basic principles – Joe Baer
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About this video: Joe Baer, Owner of ZenGenius INC, has been working in the industry for over 20 years with some of the top…
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