What is great customer service? – Bob Phibbs
About this video: Retail Expert Bob Phibbs investigates the critical role of Customer Service in order to find a fresh approach to your shopper….
How to Win in an Omnichannel World – David Bell
About this video: Prof. Bell defines the omnichannel and how to win in an omnichannel world considering the two key components of a distribution…
Shopping Experience for Sales and Customer Loyalty
About this video: Anne Marie Luthro is a shopper insights consultant and Principal at AML Insights. She has a wealth of experiences in categories…
Packaging Research: A New Approach to Measuring Effectiveness
About this video: Merchants Council Professor of Retail Management, Professor Jacoby explains why packaging is such a critical component in Brand strategy. His presentation…
Retail Design: Basic Principles – Linda Cahan
About this video: Linda Cahan, an internationally recognized expert in Visual Merchandising and Store Design, explains the major trends of Store Design, considering all…
Shopper Marketing creative – Alejandra Denda
Photography Masterclass: Your Complete Guide to Photography. The Best Selling Online Professional Photography Class: How to Take & Sell Photos.
Elevating the role of the shopper – Christopher Brace
About this video: Christopher Brace is founder & CEO at Syntegrate Consulting. He has held management positions in Shopper Marketing, Brand Management, Traditional Advertising…
Visual Merchandising: basic principles – Joe Baer
About this video: Joe Baer, Owner of ZenGenius INC, has been working in the industry for over 20 years with some of the top…